How many days in advance can I make a reservation?
Reservations are accepted six months in advance.
During the tourist season from March to May and from September to early December, it gets very busy on Saturdays, Sundays, and holidays, and reservations may not be available more than one to two months in advance.
This depends on the number of people visiting and the desired time, so please feel free to contact us first.
Can I make a reservation for a group?
For the Maiko experience, the number of people who can have makeup and dressing done at one time is limited to 4 people, and for the Geiko experience, the number is limited to 3 people.
If there are more than that number of people, we will split into separate groups and proceed with preparations.
Can I make a reservation on the day?
Yes, you can make a reservation if there is a spot on the day, please contact us via email or Instagram DM. Email :info@kyoto-maiko.com
Do I always need to make a reservation?
In order to ensure that each and every customer can enjoy the maiko experience comfortably, we operate on a "reservation only" system.
Priority will be given to customers with reservations, but we also accept reservation on the day, so please feel free to contact us via email or Instagram DM.
When should I notify you about any changes to the number of people?
Please contact us as soon as possible. Depending on the reservation situation, we may ask you to change the time.
How many days in advance must I cancel? Is there a cancellation fee?
We charge some cancellation fee. On the reservation day…100% A week ago from the reservation day…70%
In addition, if you are late more than 10 minutes and do not contact us on the day, your appointment will be cancelled, so if you have to cancel for unavoidable reasons or if there is a possibility that you will miss your reservation time, please be sure to contact us as soon as possible.
I'm still undecided about my plan, can I decide on the day?
You can make a decision on the day, but depending on the reservations of customers before and after you and the time of your visit, the plans available to you on the day may be limited.
In particular, it may be difficult to accept reservations on the day for the outdoor photography plan. Also, reservations for the Courtyard Course must be made by 14 p.m.
Can you communicate in English?
Although we are not fluent, we can assist you in English. There are also English signs in the store.
Can I ask the same staff member who took care of me last time again?
Yes, we accept requests for makeup artists and photographers. Please let us know when you make your reservation.